Take back your time with Online Services

Managing your insurance and investments has never been more convenient. Our secure online portal gives you access to your account whenever you want, wherever you are.

What you can do with Online Services

Access and update your auto policy at any time

Manage your policy on the go. Add, store, remove or replace a driver or vehicle on your policy, and access your auto insurance liability slip (pink slip). Learn how to add your pink slip to your Apple Wallet.

Update your home policy to fit your needs

Review or update your homeowner, condo or tenant policy to better suit your needs.¹ Plus, you can get a new quote in minutes.

Keep track of billing and payments

Now you can get up-to-date information with our billing and payment dashboard. You can review your payment amount, your next payment due date and more.

File and track your claims online with ease

Unexpected events can be stressful, but filing a claim doesn’t have to be. With Online Services, you can submit a claim, upload documents and track updates.

Review and download documents when you need them

Your documents are kept together in one convenient place. Meaning you can review and download them at any time, from any device.²

Update your profile and preferences

Make changes to your profile and switch to paperless delivery. You’ll get notified when new documents become available. Discover the benefits of going paperless.

1 Changes to your home policy can only be made outside of the 60-day period before your renewal.

2 Not all policies and documents are available on Online Services.

Creating an Online Services account only takes a few minutes

Want to make more of your time? Register for an account today. It only takes a few minutes and can help you make more time for the things you love.

Download the Online Services registration transcript

Always have your pink slip handy with Apple Wallet

Access your digital insurance slip (pink slip) for any vehicle where you’re the primary policy holder. You can even show it securely from your lock screen. Here’s how to add pink slips to Apple Wallet:

From your Apple device’s web browser, sign in to Online Services and go to the “Documents” page from the main menu.

Choose your policy

From the “Documents” page, select your auto insurance policy.

Add to wallet

Under “Digital insurance slip”, select “Add to Apple Wallet”.

View your pink slip

You’re all set. Remember to download a new pink slip whenever your policy is updated; we’ll email you before we renew your policy.

Although this digital insurance slip is valid proof of insurance in most provinces and states, we recommend that you always keep a paper copy with you.

If you use an Android device, you can still access your pink slip through the app.

Download the app

Take Online Services wherever you go. You can use our secure app to make a claim, access your auto insurance liability slip (pink slip) and more.

1. Sign in to Online Services and go to the “Documents” page.

2. From the “Documents” page, select your policy. Your policy details, including your policy number and downloadable documents, will be listed. page.

1. From your device’s web browser, sign in to Online Services.

2. Select “Get your pink slip” in the “Quick links” section.

From your device’s web browser, sign in to Online Services.

Payment schedules can be accessed by selecting any of the following:

“View billing and payments” in the “Quick links” section of the landing page

“Billing and payments” tab on the landing page

“Documents” tab on the landing page

Select “Reset your password” on the Online Services sign in page and enter the email linked to your account. We’ll send you a link to create a new password. If you are unsure which email is linked to your account, select “recover your email” and confirm your policy information to recover your email.

Have a question?

Let’s connect. Whether you need support with registering and signing in or choosing to go paperless, our team is happy to help. Call 1-855-446-2667 or email client_service_support@cooperators.ca.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.

Home and auto insurance products are underwritten by Co-operators General Insurance Company. Life insurance is underwritten by Co-operators Life Insurance Company. Not all products are available in all provinces. This material is provided for informational purposes only. Please refer to your policy for applicable coverage details, limitations, and exclusions.

Individual circumstances may vary. You may wish to contact the licensed insurer’s representative or a licensed insurance agent if you need advice about your insurance needs. cooperators.ca | 1-800-265-2662

In Quebec, a licensed insurance advisor is a Financial Security Advisor or a Representative.

Co-operators® is a registered trademark of The Cooperators Group Limited.