Why make the switch?
Convenient
Review, download or print your insurance and billing documents using your Online Services account. We’ll email you when new documents become available.
Reliable and secure
Reduce the risk of your documents being lost, stolen or missing in the mail. Your Online Services account keeps your personal information safe.
Reducing waste, together
Switching to paperless cuts down on paper waste and the need to file or shred documents.
Our environmental impact
Paperless delivery is just one way we're working to reduce the environmental impact of our business.
Switch to paperless now in four steps
Step 1: From your device’s web browser, sign in to Online Services.
Don’t have an account? Register today.
Step 2: Select the person icon and choose “Preferences”.
Step 3: In the “Communication settings” tab, read the consent details in the “Paperless document delivery” section.
Step 4: Check the consent box and select “Sign up for paperless delivery”. Once complete, you’ll receive an email verification.
1. Sign in to Online Services and go to the “Documents” page.
2. From the “Documents” page, select your policy. Your policy details, including your policy number and downloadable documents, will be listed.
1. From your device’s web browser, sign in to Online Services.
2. Select “Get your pink slip” in the “Quick links” section.
Adding your pink slip to Apple Wallet
1. From your Apple device’s web browser, sign in to Online Services and go to the “Documents” page.
2. From the “Documents” page, select your auto policy.
3. Under “Digital insurance slip”, select “Add to Apple Wallet”.
From your device’s web browser, sign in to Online Services.
Payment schedules can be accessed by selecting any of the following:
Home, auto, farm and business insurance policies are eligible for paperless delivery.
If your eligible policies are in the same name (this name can be an individual or a company), changing one policy to paperless will update the delivery method for the others.
We may send you paper documents from time to time and in some cases, regulations require us to send paper documents.
Although going paperless reduces waste and is the best choice for secure and convenient document delivery, we understand it’s not for everyone. You can update your delivery method in the “Preferences” section of your Online Services account.
We’re here for you. Call us Monday to Friday from 9 a.m. to 5 p.m. ET at 1-855-446-2667 or email us at client_service_support@cooperators.ca.
Co-operators General Insurance Company is committed to protecting the privacy, confidentiality, accuracy and security of the personal information that we collect, use, retain and disclose in the course of conducting our business. Please refer to our privacy policy for more information.
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