Meet our team

Phil Ryan

Financial Advisor*

Mutual Fund Investment Specialist**

Phil began answering the Co-operators phone at age nine (1980). His father, Marc, was a local Co-operators agent in Embrun, ON, serving clients with their insurance needs from his home office. It was fun and gave Phil an early introduction to talking and interacting with clients, taking payments, and transferring messages. All without computers and the Internet!

After a student exchange program in Bangkok, Thailand, Phil completed a Bachelor of Commerce degree at the University of Ottawa. Economics and the financial markets (fixed income and stock markets) were his favourite topics.

In spring 1994, he joined Co-operators. Then, one of his new clients had an automobile accident. He was a high school friend and was quite impressed by the claims service. Phil felt rewarded and understood that he had made a difference by advising his client to purchase the right coverage. It was an eye opener that made Phil realize the importance of the role of an insurance advisor in our society. At that point, he put aside other avenues (bank manager, stockbroker and construction), started selling insurance and decided to pursue his career with Co-operators.

Today, the same passion animates him. With over 2,000 clients, the team works hard to provide personalized service and help each client choose the right products for their insurance and financial needs.

Phil is surrounded by a team that stays true to their mission to provide financial security for Canadians and their communities. He spends most of his time helping clients make financial plans so they can reach their goals, such as retiring comfortably. He also enjoys helping clients maximize their standard of living with proactive financial and estate planning.

Phil loves spending time with his two teenagers, as well as playing hockey, cross-country biking and wake-surfing at the cottage.

He currently serves on the board of directors of the Unique FM radio station and is a member of Entrepreneurs' Organization (Ottawa).

Location

Embrun

Alex Rainville

Spécialiste en épargne collective*

Mutual Fund Investment Specialist**

Alex greatly cares about customer service. This is why he offers high quality service to clients with his positivity and enthusiasm.

Alex is currently studying Business Administration at the University of Ottawa.

Hobbies

Besides work, Alex enjoys spending quality time with friends and family. He also likes to stay active. He trains regularly and plays several sports, specifically hockey and softball. In his free time, Alex likes to read to learn more on various subjects. He also enjoys real estate marketing.

Location

Embrun

Audrey Courneyea

Associate Insurance Agent

Audrey joined the philryan.ca team in January 2022 as an Associate Insurance Agent. She deeply cares about customer service and is proud to contribute to a team that is always willing to help clients. Audrey is always proactive and motivated to assist clients with great enthusiasm.

Hobbies

Outside of work, Audrey enjoys spending time with her family and friends, exercising, and playing softball in the summer. Audrey is also a part-time competitive dance teacher at La Maison des Arts where she continues to share her experience as a former dancer with her new students.

Location

Embrun

Camille Bieman

Associate Insurance Agent

Camille joined the philryan.ca. team in January 2020 as an Associate Insurance Agent. With eight years of experience as a commercial broker, Camille is a perfect addition to our team. With her great attention to detail and professionalism, she is always motivated to offer her advice and help to clients.

Outside of work, Camille enjoys spending time gardening, reading, making arts and crafts, and camping with her family. As a sports fan, Camille is a proud supporter of the Prescott Russell Basketball Club (PRBC). She is also a member of Business Sisters, a community for rural women entrepreneurs.

Location

Embrun

Chaima Hadiji

Associate Insurance Agent

Chaima joined the philryan.ca team in July 2024. Chaima is known for her exceptional relationship skills, dedicated customer service, and commitment to making a difference for her clients.

Hobbies

Outside of work, Chaima enjoys spending time with her two young children. She loves travelling, reading and the art of cooking.

Location

Embrun

Chloe Bissonnette

Associate Insurance Agent

Chloé joined the philryan.ca team in May 2024 as an Associate Insurance Agent. She is currently completing a bachelor's degree in Conflict Studies and Human Rights with the University of Ottawa and is aspiring to study law.

Speciality

Chloé is passionate about helping clients understand their insurance and making sure their needs are met. Quality customer service is one of her top priorities.

Hobbies

Outside of work, Chloé enjoys spending time with her loved ones, reading, and staying active by playing volleyball or running. 

Location

Embrun

Colette Marier

Associate Insurance Agent

Colette joined the philryan.ca team in September 2019 as an Associate Insurance Agent. After 22 years of hairstyling and 27 years in the customer service industry, she decided it was time for a change. Colette deeply cares for customer service. Helping clients is a great fit for a person with her experience. With her dedication and trustworthiness, she is always motivated to offer her advice and help to clients.

Outside of work, Colette enjoys spending time meditating, travelling with her family, and camping with her friends.

Location

Embrun

Dominique Brunet

Associate Insurance Agent

Dominique joined the philryan.ca team in April as an Associate Insurance Agent. She is looking forward to completing her studies with the University of Ottawa and beginning her real estate studies in the new year. 

With her motivation to always offer great customer service, she strives to meet and exceed clients' expectations. She demonstrates great professionalism with active listening, empathy and proactivity.

Outside of work, Dominique enjoys spending time at the stables horseback riding or by staying active in the gym.

Location

Embrun

Emilie Morin

Associate Insurance Agent

Emilie joined our team in January 2022 as an Associate Insurance Agent.

She strives to help every client with a positive attitude, knowledge and kindness. She is proud to be part of our team with a client-forward approach. 

Outside of work, Emilie likes to enjoy the outdoors through wild camping, fishing and hiking with family and friends.  

Location

Embrun

Joanne Latreille

Associate Insurance Advisor

Joanne joined our team in August 2024

With over 38 yrs of business ownership & management she understands the importance of great attention to detail and offering the right product to her clients.

Outside of work Joanne enjoys golf, curling, traveling, bird watching and nature.

Location

Embrun

Joël Charbonneau

Associate Financial Advisor*

Mutual Fund Investment Specialist**

Joel joined philryan.ca September 2020 as an Associate Insurance Advisor. Since then, Joël specialized in life insurance, segregated funds and mutual funds. He is passionate about meeting new and current clients to help them complete a needs analysis and provide advice so they can reach their personal goals.

Location

Embrun

Marie-Lou Cameron

Associate Insurance Agent

Marie-Lou joined our team in 2023 and brings a background in early childhood and specialized education. She enjoys helping others achieve their potential and goals. She is a dedicated and passionate person who cares deeply for her community. For the last 13 years, she has managed two successful businesses while raising her three daughters. During her 10-year employment at Passport Canada, Marie-Lou received special achievement awards for her dedication and project management skills.

Hobbies

As for her hobbies, Marie-Lou loves the outdoors, camping and farming. She enjoys reading and cooking meals for her family and doesn’t mind a spa day here or there.

Location

Embrun

Mélanie Gravel

Associate Insurance Agent

Melanie joined the philryan.ca team in April 2021 as an Associate Insurance Agent. She deeply cares about customer service, and having the opportunity to create relationships with clients seemed like a great experience for her. With her amazing patience and enthusiasm, she is always ready to offer her advice and help to clients. 

Hobbies

Outside of work, Melanie enjoys spending time with her friends and family. She also enjoys reading novels, as well as camping with her husband.

Location

Embrun

Michelle Gourgon

Client Support Representative

Michelle joined the philryan.ca team in July 2022 as a Client Support Representative. After 20+ years in the healthcare field. Michelle felt a change was needed. She is motivated in making sure clients are addressed in a timely manner by directing them to the right associates/advisors. 

Hobbies

Outside work, Michelle enjoys spending time with family and doing outdoor sports.

Location

Embrun

Veronic Cardarelli

Life Insurance Specialist

Véronic obtained a bachelor’s degree in Psychology and Criminology, as well as a bachelor’s degree in Public Administration at the University of Ottawa.

Véronic joined the philryan.ca team in 2003 as a Client Contact Representative. Today, she has over 17 years of experience and is office manager and Life Insurance Specialist.

Véronic deeply cares about customer service and is proud to contribute to a team that is always willing to help clients. She is motivated to offer her advice and help clients reach their personal goals; this comes easily for Véronic, as she is very resourceful and efficient.

Véronic is a recipient of our Service Excellence award, as nominated by her colleagues and clients in 2010. This accomplishment reflects her excellent work and service.

Véronic was also recognized for her accomplishments and productivity in 2021 and 2022.

Hobbies

Outside of work, Véronic is the mother of two beautiful boys and enjoys spending time with her family. She also enjoys biking, ball hockey and ringette and has a great passion for pottery and interior design.

Location

Embrun